Privacy policy

Last updated: August 24, 2025

FEAR operates this store and website, including all related content, features, tools, and services, to provide you with a seamless shopping experience. Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services.

Personal Information We Collect

“Personal information” means data that identifies you or can reasonably be linked to you. We may collect:

  • Contact details: name, billing/shipping address, phone number, and email.
  • Payment details: credit/debit card information and transaction records.
  • Account information: username, password, and preferences, if you create an account.
  • Order information: items viewed, purchased, returned, or exchanged.
  • Communications: messages or inquiries you send us.
  • Device and usage data: IP address, browser type, and site activity.

Sources of Personal Information

We may collect information in these ways:

  • Directly from you: when you place an order, create an account, or contact customer support.
  • Automatically: through cookies, browsing activity, and site usage.
  • From service providers: such as Shopify, payment processors, or shipping partners.

How We Use Your Information

  • Order fulfillment: processing payments, shipping orders, returns, and exchanges.
  • Customer support: answering questions and resolving issues.
  • Marketing: sending promotions, with the option to opt out anytime.
  • Security: detecting fraud and protecting accounts.
  • Legal compliance: meeting legal or regulatory requirements.

Sharing of Information

We may share your data with:

  • Shopify, our ecommerce platform, and trusted service providers.
  • Delivery and logistics partners to complete orders.
  • Marketing partners, only with your consent.
  • Authorities, if required by law or to protect our rights.

Shopify Relationship

Our store is hosted by Shopify. Data you provide may be processed outside Pakistan. Shopify uses this information to operate and improve its services. Learn more here: Shopify Privacy Policy.

Your Rights

You may have the right to:

  • Access the data we hold about you.
  • Request updates or corrections.
  • Request deletion, where legally possible.
  • Opt out of promotional emails.

To exercise these rights, email us at support@fear.com.pk. We may verify your identity before processing requests.

Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect their data. If a minor has provided information, please contact us for removal.

Data Security and Retention

We apply reasonable safeguards to protect your information but cannot guarantee complete security. We retain data only as long as needed to provide services, comply with the law, or resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

For questions about this Privacy Policy or your data, email us at support@fear.com.pk.