Privacy policy
Last updated: August 24, 2025
FEAR operates this store and website, including all related content, features, tools, and services, to provide you with a seamless shopping experience (the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services.
Personal Information We Collect
“Personal information” means data that identifies you or can reasonably be linked to you. We may collect:
- Contact details: name, billing/shipping address, phone number, email.
- Payment details: credit/debit card info, transaction records.
- Account info: username, password, preferences (if you create an account).
- Order info: items viewed, purchased, returned, or exchanged.
- Communications: messages or inquiries you send us.
- Device & usage data: IP address, browser type, site activity.
Sources of Personal Information
We may collect information in these ways:
- Directly from you: orders, account creation, or customer support.
- Automatically: cookies, browsing activity, and site usage.
- From service providers: such as Shopify, payment processors, or shipping partners.
How We Use Your Information
- Order fulfillment: processing payments, shipping, returns.
- Customer support: answering questions and resolving issues.
- Marketing: sending promotions (opt-out available anytime).
- Security: detecting fraud, protecting accounts.
- Legal compliance: meeting legal or regulatory requirements.
Sharing of Information
We may share your data with:
- Shopify (our ecommerce platform) and trusted service providers.
- Delivery/logistics partners to complete orders.
- Marketing partners (only with your consent).
- Authorities, if required by law or to protect our rights.
Shopify Relationship
Our store is hosted by Shopify. Data you provide may be processed outside Pakistan. Shopify uses this information to operate and improve its services. Learn more here: Shopify Privacy Policy.
Your Rights
You may have the right to:
- Access the data we hold about you.
- Request updates or corrections.
- Request deletion (where legally possible).
- Opt out of promotional emails.
To exercise these rights, email us at support@fearofficial.com. We may verify your identity before processing requests.
Children’s Privacy
Our Services are not directed at individuals under 18. We do not knowingly collect their data. If a minor has provided information, please contact us for removal.
Data Security & Retention
We apply reasonable safeguards to protect your information but cannot guarantee complete security. We retain data only as long as needed to provide Services, comply with law, or resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact Us
For questions about this Privacy Policy or your data, email us at support@fearofficial.com.